Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details: first name, last name, email address, phone number.
• Booking details: preferred call date/time and any notes you provide about how we can help.
• Chat widget conversations: messages you send through the chat widget on the Site, and your phone number if you opt in to receive text messages.

We do not knowingly collect sensitive personal information (such as health or financial account details) through the Site. If you are a client sharing business or practice information with us as part of our Services, that information is governed by our separate services agreement, not this policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule calls.
• Provide, maintain, and improve our Services.
• Send you appointment reminders, follow-ups, and — if you've opted in — SMS text messages and email marketing.
• Understand how visitors use the Site so we can improve it.

3. SMS/Text Messaging Consent

If you provide your mobile number and opt in through our chat widget, you consent to receive text messages from Aligned Exec as described in our Terms of Service. Message frequency varies; message and data rates may apply. You can opt out anytime by replying STOP, or get help by replying HELP.

We do not sell, rent, or share your mobile phone number or SMS opt-in status with third parties for their own marketing purposes. Your opt-in information is used solely by Aligned Exec to communicate with you.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site and deliver our Services, such as our CRM, booking, and chat widget platform and our website/hosting provider. These providers are only permitted to use your information to perform services on our behalf.
• Legal purposes, if required by law, court order, or to protect our rights, safety, or property.

We do not engage in lead-buying or affiliate data-sharing arrangements involving visitor information collected through this Site.

5. Cookies and Analytics

The Site may use cookies or similar technologies through our website and chat widget provider to remember your preferences and understand how the Site is used. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

6. Data Retention

We retain your information for as long as necessary to respond to your inquiry, provide our Services, and comply with legal, accounting, or reporting obligations, after which it is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal or contractual retention requirements.
• Withdraw consent to marketing communications at any time (reply STOP to texts, or unsubscribe from emails).

To exercise any of these rights, contact us at alignedexec@gmail.com.

8. Data Security

We use reasonable administrative and technical safeguards to protect your information, including relying on the security measures of our third-party service providers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact: